Kindness

In this post I want to share with you the reflections of a doctor going to see her doctor. This was written in a creative piece entitled Kindness by Dr. Scholten, who provides healthcare to refugees in Canada, [i]. It is especially potent because she has experienced being both the doctor who is appreciated by patients and then a patient who feels gratitude towards her doctor. So often we wish that our doctor could be in our shoes, could experience the emotional turmoil we experience, that can only be touched through kindness. Sure we need doctors that are competent and capable but there are times when these qualities just aren’t enough. She begins her story by saying that she had helped an Eritrean couple who were new refugees to Canada and facing an unplanned pregnancy. They come to her office for the last time before continuing with an obstetrician and the husband expresses his deep gratitude to her with a small speech. Obviously she had touched them deeply with her caring and help. She writes, however, that she is “embarrassed that I’m thanked for dispensing something that cost me nothing: no education, no honing of skill, no effort. I’d rather be thanked for diagnostic prowess or a deftly performed procedure.” It is clear in her statement that she underestimates the importance of her kindness and she believes technical skills and intellect are much more important. She writes that she forgets their gratitude as […]

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